Our range of Direct Servo subwoofers are available exclusively through our distributor Ascend Ascoustics.

Our CI Custom Installation series of products can be purchased through our secure shopping cart facility. You can also purchase separate drivers and amplifiers here.

Payment methods

Payment methods we accept:

Credit card -- you can use credit card with our on-line ordering system or call in when there is security concern
Paypal - you can pay via Paypal's secure system with credit card
Cheque - cheques from other states need two weeks to clear
Money order or Cashier checks

To order with cheques or money order, please use our shopping cart to find out the total amount, including shipping. Then send us an email or fax us with the following information:

1) shipping address,

2) contact information,

3) model, quantity, total amount (including discount), and

4) special request.

We will send out a confirmation email to verify the total is correct. After receiving the confirmation email, please send the cheque/MO with a copy of the above information and use email to notify us that the cheque/MO is on its way. We will send out confirmation email once we receive the cheque/MO.

International orders -- from Taiwan

Our distributor in Taiwan (D.K.S. Studio) is operational. It benefits customers from Pacific rim countries, Australia, and New Zealand. In addition, surface shipping is available from Taiwan postal service. It offers great saving in shipping to most nations with weight limit up to 20Kg. At this moment, the following products can be shipped from Taiwan: F12 black oak/piano, E15 black oak/piano, DS1200 kit, and DS1501 (black cone 15" driver, similar to DS1500) kit. Please inquire us for details. Please order from Taiwan page. All shipping includes a tracking number.

International orders -- from US

For international kit shipping from US, we use the US postal service exclusively. This is a cost effective option.Again, we encourage you to consider the reliability of postal service on your end as this is beyond our control. We would like the transaction to be as trouble free as possible, so that you can enjoy your subwoofer as soon as possible.

You may wish to consider getting a tracking number for added protection. In most countries, the only way we can get tracking number is to use Express Option, which may add another $10 - 20 to the shipping cost.

In the following the table, air postal service shipping costs are listed (US postal service no longer provides international surface shipping). If your country is not listed, contact us for a shipping quote. Express post (with tracking number) is not included, this costs approximately $15 more. If you aren’t notified within 10 days from your post office, please contact us.

Product	Finland, Spain, Germany, Norway, Switzerland	UK	New Zealand Australia Hong Kong	Singapore	Canada
(weight)	(air)	(air)	(air)	(air)	(air)
A370 (19 lbs)	$83	$83	$120	$120	$50
DS1200ci (40lbs)	$160	$160	$240	$240	$80
DS1500ci (41lbs)	$170	$170	$250	$250	$90

For completed subwoofers, the most affordable shipping methods is via DB Schenker.

Warning!

Please ensure the power selection is set to the appropriate mains power supply voltage for your country. All orders are shipped with 110v as the default selector position. Failure to select the correct voltage could result in amplifier failure, and this is not covered under warranty.

Warranty and Return policy

At Rythmik Audio, we stand behind our products. Our return policy is as follows:

• All returns need a RMA number. Please contact us before you return the product.
• If the product is not used and it is in a condition that it can be re-sold, you can return it within 45 days after you place the order.
• All of our shipments are insured. For damaged shipment, please notify the appropriate postal service immediately.
• All products carry warranty against defects as specified in the product information web page.
• Products needing service under warranty should be sent to us insured at your cost. We will either send a new unit or repair the returned unit, at our discretion.
• All other returns of non-defective units are subject to a restocking fee.

Please note:

The warranty does not cover abuse, nor incorrect installation. If you are unsure about any aspect of installation, please contact us rather than risk making an expensive mistake. Abuse includes continuously playing sine wave and other test tones for an extended period. A duty cycle greater than 33% is considered abuse, where the test tone plays for 20 seconds followed by a break of 40 seconds. Abuse also includes, but is not limited to, running the sub in such a way that the excursion limits of the driver are exceeded, or the thermal limits of the driver or amplifier are tested by continuous use for an extended period at high output.